All the requests from the guests are recorded and managed manually through an IPBX system.
You need someone attending the phone all the time. Insufficient staffing has always been an issue.
Lack of interdepartmental communication.
No system for automated follow-ups, notifications or review.
Random assignment of task, no logical mechanism.
Conciery is a digital communication & task management system which will replace the medieval IPBX system and leverage the efficiency in your service team and make the operation more streamlined and time effective.
Conciery not only manages your tasks it also promotes your revenue generating outlets and facilities, It gives the customer the opportunity to explore local attractions and adventures also. It is a multifaceted, multitasking application that aims to reduce your cost and increase your revenue.